Stage 02 / Contact form and email
What happens when you use the contact page
The form on contact.html is a convenience for composing an email. JavaScript takes the text you enter and opens your device’s email application or mail handler using a mailto: link addressed to [email protected]. It does not post form data to a simgou server, and the site does not store a form submission.
Once you choose to send an email, your email provider handles the message under its own terms. The email may contain personal data that you choose to include, such as your name or return address. Please do not send account passwords, payment information, identification documents, or other sensitive information. We use received editorial emails only to read, respond where appropriate, and improve or correct the site.
The contact route is not provider support. If your message concerns a plan, activation, billing, account, or a provider’s infrastructure, contact that company’s official support channel. The FAQ can help distinguish a general device setting from a service-specific issue first.